Frequently Asked Questions

For Indian citizens, a valid government photo ID is sufficient. Foreign nationals need a valid passport and visa. No special permits are required for most tourist areas, but some remote islands may require additional permissions.

The Andaman Islands have a tropical climate with temperatures ranging from 23°C to 31°C throughout the year. The islands experience two main seasons: dry (October to May) and monsoon (June to September). The humidity levels are generally high throughout the year.

The Andaman Islands offer various activities including scuba diving, snorkeling, sea walking, glass-bottom boat rides, trekking, bird watching, and historical site visits. Water sports are particularly popular at beaches like Corbyn's Cove and North Bay.

Pack light, comfortable clothing, swimwear, sunscreen, insect repellent, and comfortable walking shoes. Don't forget your camera, basic medicines, and necessary documents. For water activities, consider bringing your own snorkeling gear though rentals are available.

You can book a tour package through our website by selecting your preferred package and following the booking process. Alternatively, you can contact our customer service team who will guide you through the booking process and help customize your package.

Yes, we offer customizable tour packages. You can modify the itinerary, choose specific activities, select your preferred accommodation, and adjust the duration of your stay according to your preferences and budget.

Our cancellation policy varies depending on the package and timing of cancellation. Generally, cancellations made 30 days before arrival receive a full refund, while later cancellations may incur charges. Please refer to your booking confirmation for specific details.

We recommend booking at least 2-3 months in advance, especially during peak season (October to May). This ensures better availability of accommodations and activities, and often better rates. Last-minute bookings are possible but may have limited options.

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), net banking, UPI, and digital wallets. International payments can be made through secure payment gateways. We also accept bank transfers for certain bookings.

Yes, all payments are processed through secure payment gateways with SSL encryption. We do not store your credit card information. Our payment system complies with international security standards to ensure safe transactions.

Refunds are processed according to our cancellation policy. Once approved, refunds typically take 5-7 business days for credit card payments and 3-5 business days for bank transfers. The exact timing may vary depending on your bank and payment method.

Yes, for certain packages we offer installment payment options. Typically, this includes an initial deposit followed by scheduled payments. The availability and terms of installment payments depend on the package value and timing of your booking.